Returns & After Sales Care

After Sales Care

We pride ourselves on our professional service and will always endeavour for a hassle free after sales service.
How do I return my item to you?

If you’re not 100% happy with your new glass display cabinet, you can return it to us free of charge within 14 days of delivery.
Please contact us with your order confirmation and reason for your return and a member of staff will be in contact with you to arrange a suitable collection date.

We do ask that you email us a photo to confirm the condition of the item before we send our delivery team to collect the cabinet.
Once the item has returned to us then we will give you a full refund within 30 days.

Please note that delivered items must be in the same condition that they arrived in to be eligible for a full refund.

Something is missing from my order

On rare occasions there can be missing parts from your order.

Please don’t panic, make sure you thoroughly check your cabinet and make a note of the missing part before contacting us. We will immediately send out the missing part free of charge.
This is the best way to arrange a missing part and saves you the time in calling us.

I have a damaged part

We do expect your cabinet to arrive intact when it leaves our factory. If however a damage has occurred during transit, please don’t panic. All we ask is that you thoroughly check the product and contact us straight away.

When contacting us please quote your order number. You can find this number on your order confirmation form. We will immediately send out the damaged part free of charge.

Please note that not all parts can be replaced and may require us to replace the entire unit but we will inform you of this if such an action is required.

I want to cancel my order

We’re always sorry to hear of any cancellations. If you want to cancel your order please contact us within 14 days of your purchase.
Please note that delivered items must be in the same condition that they arrived in to be eligible for a full refund.

Contact Us

Please see below our contact details:

Email: cabinets@sixtystores.co.uk
Call Us: 0845 0346570
Opening Hours: Monday – Friday 9am to 5pm (Excluding Bank Holidays)